Rebuilding Identity Assurance: Defending Against Help Desk and Account Recovery Attacks

About this opportunity

Attackers have learned that the fastest way past strong authentication is a phone call to the help desk. Threat actor groups running the Scattered Spider playbook now target the account recovery and MFA reset flows that sit at the soft center of workforce and consumer identity, generating seven-figure extortion demands across nearly every industry. On July 30, 2026 at 1:00 p.m. Eastern/10:00 a.m. Pacific, this session hosted by Proof will break down how these attacks unfold in the wild, why standard IT and IAM setups leave recovery moments exposed, and what a verification-based approach to those moments looks like. We will share how a team applies these principles internally, including passwordless workflows and identity-verified account recovery, as a practical model attendees can adapt to harden their own help desk processes. .5 Group A CPE